Skip To Content
High Reliability Healthcare Academy is a Course

High Reliability Healthcare Academy

Ended Nov 18, 2022

Full course description

A Leadership Development Program

7 Online Sessions

September 30 - November 18, 2022 | Fridays from 12:00 - 2:00 pm ET

Systems and processes are the very beginning of becoming a highly reliable organization. Taking your organization to the next level requires a culture change: everyone in the organization adopting a new way of thinking and working. Fortunately, many healthcare organizations have navigated the journey to High Reliability, and you can learn from their successes (and failures).

The 2022 High Reliability Healthcare Academy (HRHA) will showcase the myriad ways High Reliability looks in practice across the United States, with an emphasis on how unique populations and other contextual variables (e.g., organizational culture, COVID, type of organization) impact fidelity to the High Reliability framework. You will learn by doing, with a case study model in each class.

What You’ll Learn

This interactive virtual program will break down complex concepts into something more easily accessible through the demonstration and application of High Reliability principles. You will learn the techniques to engage with your organization on the journey to becoming a highly reliable organization.

Featured expert faculty

  • Craig Clapper, PE, CRE, CMQ will serve as the Program Facilitator, sharing his knowledge and experience with improving reliability across multiple industries.
  • Andrew Kopolow, MPA, MSW, CPHQ, PMP, CLSSMBB, FNAHQ is the course director and assistant program director, Healthcare Quality & Safety curriculum at JCPH.
  • Mary Reich Cooper, MD, JD, who led the rollout of high reliability training for more than 70,000 health care workers in Connecticut, will oversee the course.

Program Goals:

  • Develop working knowledge of High Reliability principles and how they apply to healthcare.
  • Gain insight into how different organizations have adopted (and adapted) High Reliability principles.
  • Discover how organizational size, geographic area, populations served, culture, and leadership can impact the effectiveness of High Reliability programming.
  • Build or bolster knowledge of how fundamental tools and techniques can be leveraged independently or in conjunction with a strategic plan to improve health outcomes.
  • Learn how High Reliability can be implemented at the macro, meso, and micro levels.

Schedule, Program Faculty and Speakers, and Session Information

Weekly sessions will feature industry leaders who will share their organizational journey to high reliability -- how principles are applied in a variety of healthcare organizations, barriers to adoption, and practical application tools and techniques that promote of High Reliability.

The Academy runs from September 30 – November 18, 2022. Sessions will be held on Fridays, from 12:00 – 2:00 pm Eastern time. (No class on Nov. 11)

Week 1: Program and foundational overview of High Reliability Framework
Weeks 2 – 6:    Each week will focus on one of the 5 Principles of High Reliability
Week 7: Current-state evaluation and starting your journey

 

Pricing

Regular registration: $2995 per person;
Group discount for 3+ from the same organization: $2495 per person, use discount code JeffHRHAFA22 to receive discount
Special discount for Jefferson employees and affiliates, Contact us at jcph@jefferson.edu for details

Registration includes:

  • Session content, material and moderated interaction for 6 months following the program

Who should attend:

Teams or individuals including clinical, operational, and administrative leaders, and stakeholders from healthcare organizations who are ready to or exploring how to implement High Reliability in your organization

Program Value

Participants develop strategies and skills that address real-world challenges using curated healthcare related topics and content, exercises, and simulations.

Personalized: Our live online instructor-led sessions and a limited class size enable you to engage and build relationships with colleagues and faculty to become a part of a supportive learning community.

Experiential: Interactive group discussions, exercises and simulations provide you with opportunities to fully unpack the concepts discussed and practice new skills.

Customized: Relevant healthcare topics and content align with your development and have direct application to self-reported challenges for immediate organizational impact.

Community: Participants will have access to the course material and a moderated discussion board for 6 months following the program. Upon successful completion of the 7-week program, participants will receive a Certificate of Completion through the Jefferson College of Population Health. The course can be used to satisfy an elective requirement in Healthcare Quality and Safety graduate degree programs in the Jefferson College of Population Health.

Buy-in from your Boss: Contact us for information on how to get buy-in from your leadership

Schedule
FAQ
Questions? Contact jcph@jefferson.edu